We are looking for a results-driven and empathetic Team Leader to oversee our daily team operations, guide employee development, and ensure projects are delivered on time and within scope. You will act as the go-to support for your team, translating high-level business objectives into explicit daily tasks and fostering a collaborative, high-morale work environment.
Key Responsibilities and Duties
- Task Delegation and Planning: Break down project scopes or business targets into manageable daily and weekly tasks, assigning them based on individual team member strengths.
- Performance and Workflow Monitoring: Track daily progress against key performance indicators (KPIs), ensure deadlines are met, and proactively remove operational roadblocks.
- Coaching and Mentoring:
Conduct regular 1-on-1 meetings, provide constructive feedback, and identify training or upskilling opportunities for team members.
- Team Communication: Lead daily stand-ups or huddles, keep the team informed of company updates, and relay feedback or escalation issues to senior management.
- Conflict Resolution: Mediate interpersonal disputes, support staff through high-stress periods, and promote a psychologically secure and inclusive culture.
- Reporting: Prepare periodic status updates, productivity logs, and performance summaries for department heads.
📌 Team Leader (Kolkata)
🏢 Kotak Life Insurance
📍 Kolkata
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