- Key ResponsibilitiesHandle inbound and outbound calls professionally and provide excellent customer service.
- Excellent communication skills in English
- Explain products and services clearly to potential customers.
- Resolve customer queries and handle complaints efficiently.
- Maintain and update customer databases and call logs.
- Meet daily and weekly targets for calls and conversions.
- Follow company communication guidelines and quality standards.
- Ensure a positive customer experience on every call.
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- Educational Qualification
- Minimum: 12th Pass / Graduate in any stream
- Confident telephone etiquette.