The Business Operations Executive will be responsible for managing operational data, maintaining Excel trackers, monitoring inventory-related information and conducting regular ground-level visits to understand and track operational performance.
The role requires someone who is comfortable working with data as well as engaging with on-ground teams to ensure smooth business operations.
Key Responsibilities
1. Inventory & Operations Management
- Monitor and maintain inventory-related records and trackers.
- Coordinate with kitchen, dispatch and operations teams to track stock movement and availability.
- Identify inventory discrepancies, stock mismatches and operational gaps.
- Follow up with relevant teams to ensure timely resolution of operational issues.
- Conduct regular ground-level visits to understand processes and verify operational data.
2. MIS & Excel Management
- Maintain daily, weekly and monthly operational reports.
- Manage Excel-based trackers for inventory, dispatch and other operational activities.
- Ensure accuracy and timely updating of operational data.
- Prepare reports and summaries for management review.
- Identify discrepancies and highlight key operational trends.
3. Data Analysis & Business Reporting
- Analyse operational data to identify gaps, trends and improvement opportunities.
- Track key operational metrics and highlight deviations.
- Support management in data-based decision-making.
- Translate operational information into meaningful insights and actionable reports.
4. Ground Operations & Coordination
- Visit kitchens and operational locations to understand day-to-day activities.
- Coordinate with kitchen, dispatch and other relevant teams.
- Monitor adherence to defined operational processes.
- Identify execution challenges and escalate issues to the concerned stakeholders.
- Ensure proper coordination between ground teams and the central operations team.
- Required Skills & QualificationsGraduate in any discipline; preference for candidates with a background in Operations, Business Administration or Commerce.
- 1–2 years of experience in business operations, inventory management, MIS or operations coordination.
- Prior experience in the F&B; industry, particularly kitchen, dispatch or food operations, will be preferred.
- Good working knowledge of MS Excel.
- Advanced Excel and data analysis skills will be an added advantage.
- Strong analytical and problem-solving abilities.
- Valuable coordination and communication skills.
- Comfortable with regular ground-level visits and operational follow-ups.
- Detail-oriented, organised and capable of managing multiple tasks.
Ideal Candidate ProfileWe are looking for someone who:
- Is comfortable working with both data and on-ground teams.
- Takes ownership of assigned responsibilities.
- Has strong follow-up and execution skills.
- Can identify discrepancies and proactively highlight issues.
- Is comfortable working in a fast-paced F&B; environment.
- Is willing to work in rotational shifts and across operational requirements.