We are looking for a responsible, well-organised and customer-oriented Banquet Manager to oversee the day-to-day operations of our banquet venue. The candidate will be responsible for managing daily venue operations, conducting property visits for prospective clients, showcasing the banquet facilities and ensuring a smooth and skilled client experience.
Key Responsibilities
Client Handling & Venue Showcasing
- Welcome prospective clients and conduct guided tours of the banquet.
- Showcase the venue, facilities, amenities and event spaces professionally.
- Understand client requirements and explain the venue's offerings.
- Handle client queries and coordinate follow-ups.
- Ensure a positive experience for every visiting client.
Daily Banquet Operations
- Oversee the day-to-day functioning and maintenance of the banquet.
- Ensure the venue is clean, presentable and ready for client visits and events.
- Coordinate with housekeeping, security, maintenance and other staff.
- Monitor inventory, furniture, fixtures, equipment and other venue assets.
- Ensure all operational activities run smoothly.
Event Coordination
- Coordinate with clients and event organisers regarding event requirements.
- Ensure all arrangements are in place before scheduled events.
- Supervise venue readiness and assist during event execution.
- Coordinate with vendors and internal teams whenever required.
Reporting & Administration
- Maintain daily reports of client visits, enquiries and follow-ups.
- Maintain an enquiry database and regularly update management.
- Report operational issues and maintenance requirements.
- Share regular updates with management regarding daily activities.
Important Role Clarification
- The candidate will be responsible for client servicing, venue showcasing and operational management.
- All commercial negotiations, pricing discussions, discounts, payment collections and financial transactions will be handled directly by the management.
- The candidate will not be authorised to independently commit to any pricing or financial terms.
Candidate Requirements
- Prior experience in banquet management, hotel operations, hospitality or event management preferred.
- Excellent communication and interpersonal skills.
- Presentable, professional and confident personality.
- Good organisational and problem-solving abilities.
- Comfortable interacting with premium clients, wedding planners and event organisers.
- Basic computer knowledge and ability to maintain records and reports.
- Should be proactive, responsible and capable of independently managing daily operations.