12 Nov
|
Exospace
|
Patna
Job Description – Housekeeping Supervisor & Front Office Executive
Company: Exospace LLP
Designation: Housekeeping Supervisor and Front Office Executive
Location: Patna
Experience: 3-5
Job Summary
We are looking for a responsible and well-organised candidate to manage housekeeping operations along with front office activities at our Patna centre. The candidate should have good communication skills, a professional approach, and the ability to manage daily facility operations while ensuring excellent customer service.
Key Responsibilities
1. Housekeeping Management: Supervise housekeeping staff, allocate daily duties, monitor cleaning schedules, and ensure cleanliness, hygiene, and maintenance standards across the facility.
2. Front Office Operations: Handle reception activities, visitor management, guest coordination, incoming calls, inquiries, and maintain a professional front-office environment.
3. Facility Management: Monitor daily facility requirements, washroom maintenance, pantry operations, meeting rooms, and common areas. Ensure all areas remain clean and presentable.
4. Staff & Attendance Management: Monitor housekeeping staff attendance, punctuality, grooming, discipline, and work performance.
Maintain daily attendance and duty records.
5. Customer & Vendor Coordination: Coordinate with clients, visitors, internal teams, and external vendors to ensure smooth daily operations and timely resolution of complaints.
6. Reporting & Administration: Maintain housekeeping checklists, inventory records, cleaning material stock, visitor registers, and daily operational reports. Report maintenance issues and operational concerns to management.
Qualifications & Skills
- Graduate in any discipline; relevant hospitality or facility management qualifications preferred.
- 3-5 years of experience in housekeeping supervision, front office, hospitality, or facility management.
- Good verbal and written communication skills.
- Basic knowledge of MS Office, email, and administrative documentation.
- Strong leadership, coordination, and problem-solving abilities.
- Skilled grooming, customer-handling skills, and a service-oriented attitude.
Preferred Candidate: Candidates with experience in hotels, coworking spaces, commercial buildings, corporate offices, or hospitality facilities will be preferred.
📌 Housekeeping Supervisor And Front Office (Patna)
🏢 Exospace
📍 Patna