Position: Store Manager

Location: The Organic World Retail Store

Experience: 5+ Years in Retail Operations (FMCG, Grocery, Supermarket, Retail Chains)

Reporting To: Cluster Manager / Regional Manager

About The Organic WorldThe Organic World is a leading retail chain offering organic, fresh, and healthy food products. We are looking for a dynamic and customer-focused Store Manager to oversee end-to-end store operations, drive sales, and ensure an exceptional customer experience.

- Key ResponsibilitiesStore OperationsManage complete store operations and ensure smooth daily functioning.
- Maintain store standards, visual merchandising, hygiene, and compliance.
- Ensure product availability and minimize stock-outs.
- Monitor store opening and closing procedures.
- Sales & Revenue ManagementAchieve monthly and annual sales targets.
- Drive store profitability through effective inventory and expense management.
- Execute promotional activities and seasonal campaigns.
- Analyze sales reports and implement action plans to improve performance.
- Team ManagementLead, train, and motivate store staff to achieve business objectives.
- Prepare staff rosters and manage attendance.
- Conduct performance reviews and provide coaching to team members.
- Ensure high employee engagement and productivity.




- Inventory & Stock ManagementMonitor inventory levels and maintain optimum stock availability.
- Ensure proper stock rotation and reduce wastage, especially in perishables.
- Coordinate with warehouse and supply chain teams for replenishment.
- Conduct regular stock audits and ensure inventory accuracy.
- Customer ExperienceDeliver excellent customer service and resolve customer concerns promptly.
- Build customer loyalty and drive repeat business.
- Monitor customer feedback and implement improvement initiatives.
- Compliance & ControlsEnsure adherence to company SOPs, safety standards, and statutory requirements.
- Manage cash handling, billing operations, and shrinkage control.
- Maintain required documentation and operational reports.
- Candidate RequirementsGraduate in any discipline.
- 5+ years of experience in retail store operations, preferably in FMCG, Grocery, Supermarket, or Retail Chains.
- Solid knowledge of inventory management, merchandising, and team handling.
- Experience in achieving sales targets and managing store profitability.
- Good leadership, communication, and problem-solving skills.
- Proficiency in MS Excel and retail POS systems.

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