You will lead AINA's operations end to end and make sure the right products reach customers on time, at the right cost and quality.

- Plan supply and inventory so that products are available when customers want them.
- Manage purchasing and vendor relationships for materials and services.
- Coordinate with the factory team to keep production on schedule.
- Oversee order fulfilment, logistics and returns.
- Lead the customer care team and maintain a high standard of service.
- Set up processes, systems and reporting that help the company scale.
- Hire, train and manage the operations team.
- Work with the founder on business planning and take on new responsibilities as the company grows.

Who we are looking for

Must have

- 8–12 years of experience in operations or supply chain, preferably in apparel, retail or e-commerce.
- At least 3 years of experience leading a team.
- Strong planning, problem-solving and vendor management skills.
- Comfort working with data and business software.
- A hands-on approach and willingness to work closely with teams on the ground.




- Based in Kannur or ready to relocate.

Positive to have

- Experience at a growing consumer or D2C brand.
- Experience implementing an ERP or similar system.
- Malayalam, plus working English and Hindi.
- What we offerFixed pay of ₹18–24 lakh per year, based on experience [confirm before posting].
- A performance-linked bonus [set percentage].
- Relocation support for candidates moving to Kannur [confirm].
- A senior role reporting directly to the founder.
- The chance to build the operations function of a growing brand.

How to apply

Send your CV to [email protected] with the subject "Head of Operations – [Your Name]". Include a short note covering:

1. The largest team and monthly order volume you have managed.
2. One example where you cut a lead time, stock-out rate or return rate, with the before and after numbers.
3. Your current location, notice period and expected pay.

📌 Head of Operations (Kannur)
🏢 Aina Retail Private
📍 Kannur