Job Description – Tele Collection Executive
Company: SalaryBrother
Department: Tele-Collection Executive
Location: New Delhi
Employment Type: Full time
IMPORTANT – OFFICE-BASED JOB ONLYNO FIELD WORK | NO CUSTOMER VISITS | NO OUTDOOR COLLECTION
This is a strictly office-based telecalling and collection role. All customer communication and payment follow-ups will be handled over phone calls from the office. Candidates are not required to visit customers or perform any field collection activities.
Job SummaryWe are looking for a dedicated and target-oriented Collection Executive to manage customer payment follow-ups, overdue EMI reminders, and outstanding payment recovery through telecalling.
- Key ResponsibilitiesMake outbound calls to customers regarding pending Amount and overdue payments.
- Remind customers about payment due dates.
- Conduct regular telephonic follow-ups for payment recovery.
- Handle customer queries and payment-related concerns.
- Maintain records of customer interactions and payment updates.
- Coordinate with the internal team for collection updates.
- Achieve assigned monthly collection targets.
- Required SkillsExcellent verbal communication skills.
- Strong convincing and negotiation abilities.
- Good customer-handling skills.
- Basic knowledge of MS Excel and computer operations.
- Ability to manage telephonic follow-ups.
- Target-oriented approach.
- Candidate Requirements
- Qualification: 12th Pass / Graduate
- Experience: 6 Months – 3 Years
- Preferred Industry: NBFC/ Payday Loan
- Job DetailsWork Mode: Work from Office
- Field Work: Absolutely Not Required
- Customer Visits: Not Required
- Job Role: Telecollection & Personal Loan Collection
- Salary: As per industry standards and candidate experience.
Apply Now – SalaryBrother
HR Gunjan Kaur - (phone hidden)
[email protected]
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