Process Associate - Customer Service (International Travel Process)

Location: Gurugram, Haryana

Experience: Freshers to 2 Years

Industry: Travel / Customer Support / BPO

Employment Type: Full-Time

Looking to start your career in the travel industry? Join Atain as a Process Associate - Customer Service and become part of a fast-growing international travel support team.

We are hiring enthusiastic graduates and freshers who are passionate about customer service and eager to build a successful career in the travel domain.

Key Responsibilities

Handle customer queries via voice and non-voice support

Assist customers with travel-related information and booking requests

Deliver exceptional customer service and issue resolution

Maintain accurate records and documentation

Coordinate with internal teams to ensure seamless customer experience

Mandatory Eligibility

Graduate from any stream

Excellent verbal and written communication skills

Knowledge of GDS Systems (Amadeus / Galileo / Sabre) is Mandatory





Customer-centric approach and willingness to work in a dynamic environment

Freshers with GDS certification/training are encouraged to apply

What We Offer

Excellent opportunity to start your career in the Travel Industry

International Travel Process Exposure

5 Days Working

Learning & Development Opportunities

Stable Career Growth

Skilled Work Environment

Preferred Candidate Profile

- Fresh Graduates
- Travel & Tourism Graduates
- Candidates with GDS Certification
- Freshers looking to enter the International Travel Domain
- Customer Service Enthusiasts

Walk-In Details:

Date: 11 November 2026

Time: 11:00 AM onwards

Venue: Atain, Ground Floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana

Carry your updated resume and a valid photo ID.

📌 Walk-in || Mega WalkIn - International Travel Process - (GDS Knowledge Mandate) (Gurugram)
🏢 IGT solutions
📍 Gurugram