. Pre-litigation call intimation- As per selection of cases approved by NCM
1. Litigation initiation intimation- As per approved legal filing pool approved by NLM-AVP Legal
2. Post litigation intimation call- As per portal MIS of legal filed cases-Approved by CLT
3. Maintain MIS and update in records- All contactable cases records
4. Loss pool - As per system
Preparing Daily / Monthly MIS reports.
- Aware customers about legal consequence as per legal action
- Ensuring on-time payments of the customers.
- Ensure adherence of all commitments
- Thorough checking of all the files and ensure the data is complete and relevant.