We are looking for enthusiastic and customer-focused professionals to join our team. The ideal candidate should have excellent communication skills and a passion for delivering outstanding customer service. Candidates with prior experience in the travel or airline industry will be preferred.

Job Title

Customer Support Associate - ( GDS Mandate)

Eligibility Criteria

- Graduate in any discipline (Mandatory)
- Minimum 6 months of work experience
- Prior experience in Travel/Airline industry will be preferred
- Excellent verbal communication and customer handling skills
- Comfortable working in a dynamic and fast-paced environment

Key Responsibilities
- Handle inbound and outbound customer interactions professionally
- Assist customers with travel-related queries and service requests




- Provide accurate information regarding bookings, policies, and services
- Resolve customer concerns while maintaining high service standards
- Ensure adherence to quality and productivity metrics
- Maintain complete and accurate documentation of customer interactions

Selection Criteria
- VET & VWT Score: 60+ (Mandatory)
- GDS Test

Compensation & Benefits
- Salary: Up to 30,000 to 40,000 per month
- Growth opportunities opportunities
- Professional work environment
- Training and development support

Hiring Details
- Open Positions (HC): 25
- SPOC: Sonam Singh ( Atain HR)- (phone hidden)

📌 Walk-in || Customer Service Executive||GDS Mandate||GGN (Delhi)
🏢 IGT solutions
📍 Delhi