Dear Candidate,

Greetings from TATA Consultancy Services.

Thank you for expressing your interest in exploring a career possibility with the TCS Family.

We are delighted to invite you for a discussion to get to know more about you and your professional experience. The interview will be in person.

At this interview you will have a technical discussion followed by a management & HR round*. Feel free to ask any questions you may have about our hiring process, the position, or our company.

TCS is hiring for Major Incident Manager Position.

Delhi Location.

Experience : 5 years to 8 years

Virtual Interview : 14th Nov 2026

Please find the below JD

- experience within IT Service Management, Incident Management, Major Incident Management, or a comparable IT operations environment
- Practical experience managing or coordinating P1/Critical/Major Incidents.
- Strong understanding of the end-to-end Incident Management lifecycle.
- Experience chairing technical incident bridges involving multiple resolver teams.
- Strong stakeholder management and communication skills,



including engagement with senior stakeholders.

- Ability to remain calm, structured, and decisive during high-pressure situations.
- Good understanding of ITIL Incident, Major Incident, Problem practices.
- Experience working with ITSM platforms such as ServiceNow or equivalent.

- Strong escalation and coordination skills across internal teams and external suppliers.
- Excellent written and verbal communication skills.
- Willingness to work within an operational/on-call setting where required.

Interested Candidate Please share the below Details:
1. Total Exp :
2. Relevant Exp:
3. Contact No. :
4. Current Location : 5. Agree with work Location:

5. Notice period :
6. Current Company :
7. Highest Qualification : (Regular/Part Time):

8. Any Gap :
9. Duration of Gap:
10. Have you Earlier worked with TCS(Yes /No) :

With Regards,

Tripti Dhyani

Human Resource - TAG Team

Tata Consultancy Services

📌 Urgent Opening For MIM || Delhi Position || 14-Nov-26
🏢 Tata Consultancy Services
📍 Delhi