Job Title: Travel Click – Customer Support Executive (Non-Voice Process)

Department: Customer Support / Travel Operations

Process: Non-Voice (Email & Chat Support)

Qualification: Any Graduate (B.Com/BBA preferred)

Experience: Freshers and Experienced Candidates

Employment Type: Full-Time

Job Overview

We are hiring enthusiastic and detail-oriented candidates for the Travel Click Non-Voice Process. The ideal candidate should have excellent written and verbal English communication skills, strong analytical abilities, and good aptitude and reasoning skills.

Candidates should be comfortable handling customer queries through written communication channels and demonstrate a professional approach to customer service.

Key Responsibilities

- Handle customer queries through non-voice communication channels.
- Provide accurate and timely responses through email and chat.
- Understand customer requirements and offer appropriate solutions.
- Maintain professional and effective written communication.
- Analyse customer concerns and resolve queries efficiently.
- Follow process guidelines, quality standards, and turnaround times.
- Ensure customer satisfaction through accurate and clear communication.

Eligibility Criteria
- Graduate or above in any discipline.
- B.Com/BBA graduates will be preferred.
- Freshers can apply; candidates with 6+ months of experience will be preferred.




- Excellent written and verbal English communication skills.
- Good mathematical, aptitude, and logical reasoning abilities.
- Strong analytical and problem-solving skills.
- Good email writing and comprehension skills.
- Minimum computer assessment score: 16.
- Typing speed: 20 WPM with 90% accuracy.
- No pending examinations, backlogs, or awaited results.
- Candidates must demonstrate career stability and a long-term commitment.
- Frequent job changes or active government exam preparation may impact eligibility.

Salary Details
- Freshers: ₹22,000 CTC
- Experienced Candidates: ₹26,000 CTC

Interview Process All interview rounds will be conducted virtually.
- Assessment Round: Communication skills, aptitude, logical reasoning, and analytical abilities.
- Final Interview Round: Evaluation of overall suitability, communication skills, and process understanding.

Preferred Candidate Profile
- Candidates with excellent English communication skills.
- Strong written communication and email drafting abilities.
- Valuable numerical and analytical skills.
- Basic computer knowledge and typing proficiency.
- Positive attitude, professional behaviour, and willingness to learn.
- Candidates looking for a stable, long-term career opportunity.

How to Apply Contact HR Harmeet (phone hidden)..

Pay: ₹22,000.00 - ₹26,000.00 per month

Work Location: In person

📌 Travel click ( Customer support Non voice ) (Gurugram)
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📍 Gurugram