We are looking for a motivated and customer-focused Telecaller & Customer Service Executive to handle inbound and outbound calls, assist customers with inquiries, promote products or services, and ensure a high level of customer satisfaction. The ideal candidate should have strong communication skills, a positive attitude, and the ability to resolve customer issues effectively.

Key Responsibilities

- Make outbound calls to potential or existing customers to promote products/services
- Handle inbound calls and respond to customer queries, complaints, and requests
- Provide accurate information about products, services, pricing, and policies
- Follow up with customers to ensure issue resolution and satisfaction
- Maintain and update customer records in the system
- Achieve daily/weekly call targets and performance goals
- Escalate complex issues to the appropriate department when required
- Maintain professionalism and courtesy in all customer interactions





Requirements & Qualifications
- High school diploma or equivalent (graduate preferred)
- Proven experience in tele calling, call center, or customer service (preferred)
- Excellent verbal communication and listening skills
- Ability to handle rejection and work under pressure
- Basic computer knowledge and familiarity with CRM systems
- Good problem-solving and interpersonal skills
- Ability to work independently and as part of a team

Skills Required
- Strong communication and persuasion skills
- Customer-focused approach
- Time management and multitasking abilities
- Patience and empathy
- Sales and negotiation skills.

Job Types: Full time, Permanent Pay: ₹7,235.85 - ₹33,617.22 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Teller/Customer Service (Kuttiady)
🏢 RASBI VENTURES
📍 Kuttiady