Company Description Paperplanes LLP is an entertainment and communications company focused on shaping the future of the entertainment ecosystem. The organization believes the industry thrives when creators, artists, brands, media, businesses, and investors are meaningfully connected. Paperplanes is building a collaborative environment where opportunities are more accessible and growth is shared across partners.

With a long-term vision, the company is committed to creating connections that help people, businesses, and ideas move forward together. Team members join a journey centered on innovation, collaboration, and sustainable growth.

Role Description The Telesales Specialist is a full time, on-site role based in Kochi. This role involves making outbound calls to prospective and existing customers, presenting products and services, and converting leads into sales. The specialist will handle inbound calls, respond to inquiries, provide accurate information, and ensure a positive customer experience throughout the sales process.

Daily tasks include maintaining call logs, updating CRM records, following up on leads, and meeting individual and team sales targets.



The role also includes collaborating with internal teams to refine pitch strategies, participating in training sessions, and sharing customer feedback to improve offerings.

Qualifications

- Strong Communication skills, including clear phone etiquette and active listening.
- Proven Sales experience, with the ability to negotiate, close deals, and meet targets.
- Customer Service and Customer Support skills, with a focus on building rapport and handling queries or concerns professionally.
- Ability to participate in and deliver Training related to telesales processes and product knowledge.
- Basic proficiency in CRM or call management tools and comfort working with data and reports.
- Ability to work on-site in Kochi, manage time effectively, and handle a high volume of calls.
- Strong problem-solving skills, resilience, and a results-oriented mindset.
- Prior experience in telesales, inside sales, or call center operations is preferred.
- Minimum educational qualification: high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.

📌 Telesales Specialist (Kochi)
🏢 Paperplanes
📍 Kochi