- Educate parents on Dibber’s curriculum, safety infrastructure, hygiene standards, and day-care features.
- Pitch appropriate programs based on parent requirements.
- Schedule walkthroughs and virtual/physical school tours for the Unit Managers to close the deal.
- Data Management &
- CRM Compliance
- Systematically update parent interaction details, call histories, follow-up timelines, and lead statuses in CRM tools.
- Track daily, weekly, and monthly conversion funnels to ensure team targets are consistently met.
- Feedback &
- Collaboration
- Work closely with the cluster marketing and Unit Managers to highlight lead quality trends.
- Share consistent parent feedback with Unit Manager to address programmatic gaps or location-specific requirements.
Required Skills &
- Experience
- Education: Minimum 12th pass or a bachelor’s degree in any discipline.
- Experience: 1–3 years of proven experience in tele calling, inside sales, or customer relationship management, Experience in early education, edtech.
- Communication: Exceptional verbal communication in English and the regional language (Hindi)
- Soft Skills: Highly empathetic, patient, persuasive, and capable of building quick rapport with anxious young parents.
- Technical Skills: Familiarity with CRM systems like Salesforce and proficiency in Microsoft Excel.