Company Description M S MOTORS is an authorized personal and commercial dealership of Mahindra, serving customers through branch offices in Krishnagar, Kalyani, Plassey, and Berhampore. Established in March 2017, the company provides comprehensive sales, service, spare parts, and accessories for Mahindra vehicles. M S MOTORS focuses on customer satisfaction through consistent efforts, problem-solving, and a commitment to long-term relationships.

Team members join a customer-centric workplace that values reliability, trust, and peace of mind in every interaction.

Role Description This is a full-time, on-site Team Leader role based in Kalyani.

The Team

Leader will oversee day-to-day sales operations, coordinate team activities, and ensure customer inquiries and issues are handled promptly and professionally.

Responsibilities include guiding and mentoring team members, monitoring performance against targets, and ensuring high-quality service standards across sales, service, and spare parts. The role involves collaborating with management on process improvements, reporting on branch performance, and supporting the implementation of dealership initiatives.

The Team

Leader will also help maintain a positive,



efficient work environment that aligns with M S MOTORS’ customer-first values.

Qualifications

- Experience in team leadership or supervisory roles within automotive, retail, or service-oriented environments.
- Strong customer service and relationship management skills, with the ability to handle customer concerns and provide effective solutions.
- Sales and basic marketing capabilities, including target-driven work, negotiation skills, and familiarity with dealership or showroom operations.
- Operational and organizational skills, such as task delegation, scheduling, and coordination between sales, service, and spare parts teams.
- Good communication and interpersonal skills, with the ability to work collaboratively across diverse teams and interact professionally with customers.
- Basic computer literacy and comfort with using dealership management systems or CRM tools.
- Ability to work on-site in Kalyani and manage a dynamic, fast-paced work environment.
- Relevant education in business, commerce, or a related field is preferred; prior experience in an authorized dealership or automotive industry is an advantage.

📌 Team Leader (Kalyani)
🏢 M. S. Motors
📍 Kalyani