Position: Sales Support Specialist

Company: 3AK Chemie Pvt Ltd

Location: Hyderabad, Telangana, India

Who Are We?

3AK Chemie, headquartered in India, specializes in the R&D;, manufacturing, and distribution of Non-Destructive Testing (NDT) chemicals. We operate under an exclusive license from MR Chemie GmbH, Germany, and are global leaders in Dye Penetrant Testing and Magnetic Particle Inspection, providing unparalleled technology for over 50 years. Our products are essential for detecting surface and subsurface cracks in metals, ceramics, and other materialsa key quality testing procedure in industries like aerospace, automotive, railways, oil & gas, nuclear, heavy fabrication, and general engineering.

What Are We Looking For?

We are seeking an experienced “Sales Support Specialist” to join our dynamic team. The ideal candidate will have a minimum of 2+ years of experience in Inside Sales, Order Processing, and Lead Generation. This role will involve supporting our sales, marketing, and operations teams in global markets, with a focus on building brand awareness, identifying potential customers, setting up appointments, and ensuring the strong representation of the MR Chemie brand in the market.

Key Responsibilities:

1. Lead Generation:

- Utilize data analytics to identify and target potential leads across international markets.
- Analyze market trends and customer data to uncover recent opportunities.
- Develop and maintain a comprehensive database of potential leads using CRM tools.

2. Inside Sales Support:

- Assist in preparing compelling sales pitches and presentations based on data insights.
- Monitor and analyze sales performance metrics,



providing recommendations for improvements.

3. Order Processing & Documentation:

- Process customer orders promptly and accurately, ensuring all details are correctly captured in the system.
- Prepare and issue invoices and delivery notes in a timely manner.
- Coordinate with logistics and shipping teams to ensure on-time delivery of products.
- Address distributor queries regarding order status, delivery schedules, and invoicing discrepancies.
- Resolve order-related issues and provide solutions to customers and distributors efficiently.

4. Collaboration:

- Collaborate closely with marketing, sales, and product teams to align strategies and objectives.
- Participate in regular meetings to provide data-driven insights and actionable recommendations.
- Share best practices and innovative approaches to enhance team performance and productivity.

Skills and Qualifications:

- 2+ years of experience in Inside Sales, Order Processing, and Lead Generation.
- Familiarity with CRM systems (preferably Zoho CRM) and sales automation tools.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced, global environment.
- Self-motivated with a passion for driving business growth.

Tools and Resources:

- CRM Systems: Zoho CRM
- Market Research Platforms: LinkedIn Sales Navigator, Lusha, Workup etc...
- Collaboration Tools: Microsoft Teams

Application Process: Interested candidates are invited to submit their resume to [email protected] & Contact No : (phone hidden) with the subject line "Application for Sales Support Specialist Role - 3AK Chemie Pvt Ltd".

📌 Support Specialist (Hyderabad)
🏢 3AK Chemie
📍 Hyderabad