Reporting to: Team Lead, Workday Solutions The Specialist, Workday Solutions is an individual contributor role that is responsible for advanced Workday transaction processing, issue resolution, data integrity, and team guidance. This role ensures accurate and compliant execution of Workday processes and supports operational effectiveness across global People Experience activities.
This role requires collaboration with colleagues across multiple countries and time zones and proactive partnership and engagement with PE Shared Services and PEIT colleagues.
Role:
You will manage complex Workday transactions, maintain data integrity, and resolve global People Experience inquiries. Partnering across time zones with PE Shared Services and PEIT, you will improve People Experience workflows and guide teammates.
Responsibilities
- You will process complex Workday transactions across global People Experience workflows within service levels.
- Help to troubleshoot Workday inquiries and escalate system defects to PEIT partners.
- You will audit Workday data and analyse reports to correct errors and maintain compliance.
- Help to identify causes of recurring issues and recommend workflow improvements.
- Help to update process documentation and knowledge articles to reflect system configurations.
- Validate system releases and participate in user acceptance testing.
- Coach and onboard teammates on transaction processing and non-routine inquiries.
Required Qualifications
- 4 years of experience in HRIS, HR Operations, or Shared Services.
- Bachelor s degree in HR Management, Business Administration, or equivalent experience.
- Experience managing Workday business processes and HR data structures.
Core Experience
- Experience tracking and resolving inquiries in ServiceNow or similar case management systems.
- Experience conducting data audits, analysing trends, and maintaining compliance controls.
- Experience using Microsoft or Google Workspace for data analysis and documentation.
- Experience supporting global partners in English across multiple time zones
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Associate / Consultant, Industry Type: Film / Music / Entertainment, Department: Consulting, Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: Any Graduate PG: Any Postgraduate read more
Key Skills Team LeadermicrosoftData structuresWorkflowData analysisHealthcareAuditingHRISUser acceptance testingOperations
📌 Specialist, Workday Solutions (Hyderabad)
🏢 Electronic Arts
📍 Hyderabad
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