Social Media Customer Support Associate (CSA) (Bengaluru)

Social Media Customer Support Associate (CSA) (Bengaluru)

12 Nov
|
Trove Consulting
|
Bengaluru

12 Nov

Trove Consulting

Bengaluru

Handle customer queries, complaints, and escalations received through social media channels.

Provide accurate, professional, and timely responses to customer concerns.

Resolve order-related, delivery, refund, return, and payment-related queries.

Required Candidate profile

Minimum 1 year of continuous BPO experience is mandatory.

Excellent English communication skills.

Versant Level 5 mandatory.

Robust written communication, grammar, and comprehension.

📌 Social Media Customer Support Associate (CSA) (Bengaluru)
🏢 Trove Consulting
📍 Bengaluru

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