What You’ll Do

- Create Social Media content for Facebook, Instagram and Google
- Write social media copy suitable for B2B businesses in various industries including Property Management, Health, Retail, Food services, etc.
- Analyze and respond to incoming reviews
- Work directly with clients to finalize review responses

Responsibilities

- Manage a portfolio of clients and their social media and review presence (often 100+ locations)
- Deliver content services on time and with high quality
- Collaborate with cross-functional teams to ensure client satisfaction
- Communicate with clients on content and review response strategies

Skills

- Social media copywriting
- Attention to detail




- Cross-functional collaboration with Onboarding and Customer Success Teams

Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.

📌 Social Media Content Specialist (US Shifts) (Gurugram)
🏢 Birdeye
📍 Gurugram