Role & responsibilities

- Design, develop, and deliver comprehensive ServiceNow training programs.
- Conduct instructor-led training sessions for beginners and experienced professionals.
- Provide practical, hands-on training covering ServiceNow modules and functionalities.
- Explain ServiceNow architecture, platform capabilities, workflows, and administration.
- Deliver training on ITSM, ITOM, ITAM, HRSD, CSM, and other relevant ServiceNow modules.
- Provide hands-on demonstrations, real-time scenarios, exercises, and assignments.
- Train participants on ServiceNow scripting, including JavaScript, Business Rules, Client Scripts, and Script Includes.
- Explain Flow Designer, Integration Hub, Service Catalog, and workflow automation.
- Develop training materials, presentations, lab exercises, and assessments.
- Evaluate trainee performance and provide constructive feedback.
- Stay updated with the latest ServiceNow platform releases, features, and best practices.





Required Skills & Qualifications

- 15+ years of overall IT industry experience.
- Strong expertise in the ServiceNow platform and its architecture.
- Extensive hands-on experience in ServiceNow implementation, administration, and development.
- Strong knowledge of ITSM processes, including Incident, Problem, Change, and Request Management.
- Valuable understanding of ServiceNow scripting and customization.
- Experience with ServiceNow integrations, workflows, and automation.
- Excellent presentation, communication, and mentoring skills.
- Ability to explain complex technical concepts in a simple and understandable manner.
- Prior experience delivering corporate or enterprise-level training is highly preferred.

Preferred candidate profile Currently based in Hyderabad.

📌 Service Now Trainer (Hyderabad)
🏢 TekisHub Consulting Services
📍 Hyderabad