Position: Service Engineer Department: Service / Technical Job QC Team / Management
Experience: 3–6 Years Qualification: Diploma in Mechanical Engineering Preferred
# Key Responsibilities:-
- Visit customer sites to attend to complaints and resolve technical issues.
- Coordinate with the R&D; and Quality Control (QC) teams for complaint resolution.
- Identify and suggest product improvements based on customer feedback and field observations.
- Conduct regular site visits for product inspection and preventive maintenance, even when there are no active complaints.
- Review product photographs and videos shared by customers to identify technical issues.
- Perform minor repairs, dismantling and reassembly of valves at customer locations.
- Provide technical support and ensure customer satisfaction.
- Prepare service visit reports and share feedback with the Head Office.
Job Requirements:-
* Diploma in Mechanical Engineering.
- 3–6 years of experience in a similar technical/service engineering field.
- Practical knowledge of industrial valves and their functioning will be preferred.
- Ability to independently perform minor repairs, dismantling and assembly of valves.
- Positive troubleshooting and problem-solving skills.
- Willingness to travel to customer sites across assigned locations.]
- Good communication and coordination skills.
Preferred Skills:-
* Technical troubleshooting
- Industrial valve maintenance
- Customer complaint handling
- Preventive maintenance
- Site inspection and reporting
- Coordination with QC and R&D; teams
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Service Engineer (Jalandhar)
🏢 kartar valves private
📍 Jalandhar
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