WE'RE HIRING | SERVICE DESK COORDINATOR

Company: Oredax - South Africa

Job Title: Service Desk Coordinator

Location: Ahmedabad, Gujarat, India

Employment Type: Full time

Work Model: On-site / Desk-side

Experience: Freshers welcome; candidates with 1-5 years of relevant experience may apply.

Work Schedule: Rotational shifts

About Oredax

Oredax is looking for an enthusiastic, motivated and organised Service Desk Coordinator to join our Operations Team in Ahmedabad.

We are seeking someone with strong communication, coordination and problem-solving abilities who can help ensure smooth service desk operations and effective coordination between clients, internal teams and suppliers.

Key Responsibilities

- Coordinate end-to-end communication between clients, internal teams and external suppliers.
- Support the smooth day-to-day functioning of service desk operations.
- Coordinate service requests and follow up with relevant teams to ensure timely updates.
- Maintain clear communication and proper coordination across operational stakeholders.
- Assist with resolving coordination-related issues and escalating matters when required.




- Support operational activities | Rotational shifts
- Maintain accurate records and ensure proper follow-up on assigned tasks.

Skills & Requirements

- Good verbal and written communication skills.
- Strong coordination and organisational abilities.
- Good problem-solving and follow-up skills.
- Ability to work collaboratively with different teams.
- Willingness to work rotational shifts.
- Comfortable working in a desk-side/on-site environment.
- Freshers with a positive attitude and willingness to learn are welcome.

Salary & Benefits

- Full-time, on-site opportunity.
- Opportunity to work with an operations team in an IT services environment.
- Freshers are encouraged to apply.

How to Apply

Interested candidates can share their updated CV through WhatsApp or Email:

+91 63558 93214

Email:

- [email protected]
- [email protected]

Location: Ahmedabad, Gujarat, India.

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Oredax – Global Support. Local Impact. Stronger Together.

📌 Service Desk Coordinator (Ahmedabad)
🏢 Oredax
📍 Ahmedabad