Company Description Shilton Hospitality Pvt Ltd is a diversified hospitality company operating business hotels, resto-bars, catering services, music festivals, and leisure resorts. The organization focuses on delivering quality guest experiences across a range of hospitality formats, from corporate stays to entertainment and leisure. Team members have opportunities to work in agile, guest-facing environments that emphasize service excellence and operational efficiency.

Shilton

Hospitality values professionalism, reliability, and a commitment to creating memorable experiences for guests.

Role Description The Senior Steward is a full-time, on-site role based in Kochi, responsible for overseeing daily food and beverage service operations in designated outlets. This role includes supervising stewards, ensuring dining areas, service stations, and back-of-house spaces are clean, organized, and ready for service.

The Senior

Steward coordinates with the kitchen and service teams to support smooth meal service, assists with table setups, and ensures adherence to hygiene, safety, and quality standards. The role involves guiding junior team members, supporting training efforts, and responding to guest needs with prompt and courteous service.

The Senior





Steward is expected to maintain high levels of professionalism, support efficient shift operations, and contribute to a positive guest experience.

Qualifications

- Strong Customer Service and Communication skills, with the ability to interact professionally and courteously with guests and team members.
- Knowledge of Food & Beverage operations, including basic service standards, menu understanding, and coordination with kitchen staff.
- Experience in Food Service, including table setup, order support, cleanliness, and adherence to hygiene and safety protocols.
- Ability to provide Training and guidance to junior stewards and new team members, supporting consistent service quality.
- Previous experience in hotels, restaurants, or hospitality environments, preferably in a supervisory or senior steward role.
- Ability to work flexible shifts, including weekends and holidays, and stand for extended periods.
- Attention to detail, reliability, and a collaborative approach to working with cross-functional teams.
- Basic education; formal hospitality training or certification is an advantage.

📌 Senior Steward (Kochi)
🏢 Shilton Hospitality
📍 Kochi