1. Sales & Customer Handling

- Welcome customers and understand their jewellery requirements.

- Explain gold, silver, diamond and platinum jewellery collections.

- Provide detailed information about product designs, weight, purity and pricing.

- Convert customer enquiries into successful sales.

- Build strong relationships with customers and ensure customer satisfaction.

1. Sales Target & Business Development

- Achieve daily, weekly and monthly sales targets.

- Increase showroom sales and improve conversion rates.

- Promote jewellery schemes, offers and special promotions.

- Identify opportunities to increase sales and average billing value.

- Follow up with prospective customers.

1. Team Management

- Guide and support junior sales executives.

- Allocate sales responsibilities and monitor team performance.

- Train new employees on product knowledge and customer handling.

- Motivate the sales team to achieve targets.

- Maintain discipline and teamwork in the showroom.

1. Jewellery Product Knowledge

- Have good knowledge of gold purity (22KT, 18KT), diamond and silver.

- Understand wastage, making charges, stone weight and billing procedures.

- Explain customer schemes such as Digi Gold,



Monthly Scheme, Silver Scheme and OBG.

- Stay updated on jewellery trends and new collections.

1. Store Operations

- Ensure proper display and maintenance of jewellery.

- Monitor stock availability and coordinate with the inventory team.

- Ensure proper handling and safety of jewellery.

- Follow company policies and showroom procedures.

1. Reporting & Coordination

- Prepare daily sales reports.

- Monitor individual and team sales performance.

- Report sales progress to the Store Manager / Sales Manager.

- Coordinate with billing, inventory and accounts departments.

- Maintain customer enquiry and follow-up records.

Required Skills

- Excellent communication and customer-handling skills.

- Solid sales and negotiation skills.

- Leadership and team management abilities.

- Good knowledge of jewellery products.

- Target-oriented approach.

- Basic computer and billing software knowledge.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹28,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Senior Sales Officer (Madurai)
🏢 Poongulazhi Jewellers
📍 Madurai