Technical Delivery Manager- Retail Data & Digital Transformation Experience: 11- 15 Years

Domain: Retail / Grocery / Omnichannel / Data & Digital Transformation

Role Overview We are seeking an experienced Technical Delivery Manager - Retail Data & Digital Transformation to lead end-to-end delivery of data and digital transformation initiatives.

The ideal candidate will bring a strong combination of technology delivery management, retail domain expertise, stakeholder management, and familiarity with contemporary data platforms such as Databricks .

This role will focus on delivery ownership, team leadership, stakeholder alignment, risk and dependency management, and continuous improvement . The candidate is expected to understand data and technology concepts but does not need deep hands-on Databricks development experience .

Key Responsibilities

- Own the end-to-end delivery of data, analytics, and digital transformation initiatives, ensuring quality, timelines, scope, and business outcomes.
- Lead offshore and distributed technology teams, establishing clear ownership, accountability, and delivery governance.
- Partner closely with business, product, data, architecture, and technology stakeholders to understand priorities and translate them into actionable delivery plans.
- Apply strong knowledge of retail and grocery business processes, including store operations, sales, pricing, promotions, inventory, fulfillment, supply chain, and omnichannel operations.
- Ensure teams have explicit understanding of business requirements, context, priorities, and expected outcomes.
- Manage project scope, timelines, dependencies, risks, issues, resources, and delivery milestones,



proactively driving resolution.
- Facilitate business and technology workshops, requirement discussions, solution reviews, and decision-making forums.
- Review solution approaches at a high level and ensure appropriate engineering, testing, documentation, deployment, and support practices are followed.
- Drive continuous improvement across delivery predictability, quality, productivity, governance, and operational processes.
- Provide clear and concise executive-level reporting on delivery status, risks, dependencies, recommendations, and key decisions.
- Contribute to transformation assessments, technology roadmaps, prioritization, and business-value-driven initiatives.

Required Skills & Experience

- 12+ years of experience in technology delivery, IT consulting, program/project management, or digital transformation.
- Proven experience managing data, analytics, digital transformation, or retail technology programs.
- Strong understanding of retail/grocery operations and omnichannel business processes.
- Experience managing offshore, distributed, or cross-functional technology teams.
- Strong stakeholder and relationship management skills across business, product, architecture, data, and engineering teams.
- Working knowledge of Databricks,



data engineering concepts, cloud data platforms, and modern data architectures.
- Strong understanding of delivery management methodologies, including scope, schedule, risks, dependencies, resources, quality, and governance.
- Ability to translate complex technical challenges into business impact, risks, options, and management-level recommendations.
- Excellent communication, presentation, facilitation, problem-solving, negotiation, and decision-making skills.

Preferred Profile

- Experience working with retail/grocery organizations, retail consulting firms, or enterprise digital transformation programs.
- Exposure to Databricks-based data transformation, modernization, migration, or analytics programs.
- Experience working with cloud-based data platforms and large-scale data transformation initiatives.
- Strong track record of managing complex programs involving multiple stakeholders, teams, and technology dependencies.

Success in This Role Success Will Be Measured By The Ability To

- Establish strong ownership, accountability, and delivery discipline across teams.
- Deliver projects predictably, with high quality and minimal rework.
- Proactively identify and resolve risks, issues, and cross-team dependencies.
- Ensure strong alignment between business priorities and technology execution.
- Build and maintain stakeholder confidence through transparency, effective communication, and consistent delivery.
- Improve overall team productivity, delivery maturity, and operational effectiveness.

Retail,Product Management,Product Owner,Digital Transformation

📌 SENIOR PROJECT MANAGER - Retail (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru