Senior Executive (Navi Mumbai)

Senior Executive (Navi Mumbai)

12 Nov
|
CarWale.com
|
Navi Mumbai

12 Nov

CarWale.com

Navi Mumbai

– First Call Resolution (FCR) Executive

Process: Automobile Customer ServiceDepartment: Customer Experience / Customer SupportDesignation: Customer Service Executive – FCRIndustry: Automobile / AutomotiveProcess Type: Voice / Customer Support

Job Overview

We are looking for enthusiastic and customer-focused professionals for the First Call Resolution (FCR) – Automobile Customer Service Process.

The candidate will be responsible for handling customer queries, complaints, service-related concerns and vehicle-related inquiries, ensuring maximum customer satisfaction by resolving issues during the first interaction itself.

The ideal candidate should possess excellent communication skills, problem-solving abilities and a customer-first approach.

Pay: ₹18,000.00 - ₹30,000.00 per month

Perks

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Senior Executive (Navi Mumbai)
🏢 CarWale.com
📍 Navi Mumbai

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