Arden House is seeking an experienced Senior Captain to oversee restaurant floor operations and lead the service team. The ideal candidate should possess strong hospitality knowledge, leadership capabilities and a commitment to delivering seamless and memorable guest experiences.
Key Responsibilities
- Supervise daily restaurant floor operations and ensure smooth service.
- Lead, coordinate and manage the service team.
- Ensure high standards of guest satisfaction and hospitality.
- Handle guest feedback, complaints and service recovery.
- Coordinate effectively with kitchen and bar teams.
- Conduct pre-shift briefings and regular team training.
- Drive suggestive selling,
upselling and overall service performance.
- Ensure adherence to established service standards and operational procedures.
What We're Looking For
- 5–6 years of experience in food and beverage service, preferably in premium restaurants or hospitality establishments.
- Strong leadership, team management and communication skills.
- Good understanding of food and beverage operations.
- Excellent guest relationship management abilities.
- Robust problem-solving, coordination and upselling skills.
Immediate joiners preferred.
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📌 Senior Captain (Bengaluru)
🏢 ARDEN HOUSE
📍 Bengaluru
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