– Manager- Sales (BPO)

Business Unit

Business Operations- Jumpp

Job Title

Manager- Sales

Level

L6

Location

Mohali

Type

Full-time, WFO

Company Details

Who we are?

Finvasia is a global fintech company offering technology-driven financial services across trading, investing, and wealth management.

What we do?

With a strong presence in multiple countries, Finvasia focuses on innovation, zero-cost trading solutions, and empowering users through advanced platforms and tools.

Know more about us

- Website Finvasia - https://finvasia.com/

- https://shoonya.com/

- https://jumpp.finance/

- Follow us on LinkedIn Page - https://www.linkedin.com/company/finvasia/

- https://www.linkedin.com/company/shoonyadotcom/

- https://www.linkedin.com/company/jumpp-finance/

About the Position:

We are looking for an experienced and result-oriented Manager – Sales to manage day-to-day sales floor operations, lead a team of sales professionals, and drive business performance for Jumpp.

The ideal candidate should have strong experience in managing sales teams in a BPO, telesales, or contact center environment, with a proven ability to drive productivity, improve conversion rates, maintain sales quality, and consistently achieve business targets.

Candidates with prior telesales experience in Fintech, particularly in Lending and Insurance, Auto-tech, or other digital-first sales organizations, will be preferred.

Key Responsibilities:

- Manage and oversee daily sales floor operations, ensuring smooth functioning and achievement of business targets.

- Lead, supervise, and motivate the sales team to achieve daily, weekly, and monthly sales targets.

- Monitor individual and team performance, productivity, conversion rates, and call quality.

- Manage inbound and outbound sales operations, ensuring effective lead handling and customer acquisition.





- Conduct regular floor huddles, performance reviews, and target discussions.

- Provide real-time coaching, guidance, and support to team members to improve sales conversions.

- Track sales pipelines, leads, follow-ups, and closures to ensure consistent performance.

- Identify performance gaps and implement corrective measures to improve team productivity.

- Train and develop team members on sales techniques, product knowledge, and customer handling.

- Ensure adherence to sales processes, quality standards, and compliance requirements.

- Prepare and share daily, weekly, and monthly sales performance reports with senior management.

- Coordinate with internal stakeholders to streamline operations and improve overall sales performance.

Required Skills & Qualifications:

- 10 years of experience in Sales, preferably in a BPO, telesales, or contact center workplace.

- Prior experience in telesales across Fintech, particularly Lending or Insurance, Auto-tech, or other digital-first sales organizations.

- Proven experience in managing sales teams and handling day-to-day sales floor operations.

- Strong understanding of inbound and outbound sales, lead generation, customer acquisition, and sales conversions.

- Demonstrated ability to drive team performance, manage sales funnels, and achieve revenue targets.

- Excellent team management, leadership, communication, and problem-solving skills.

- Experience in sales monitoring, performance tracking, CRM tools, and MIS reporting.

- Ability to manage a target-driven sales floor in a fast-paced environment.

Preferred Experience:

- Experience in Fintech, Digital Lending, Insurance, Auto-tech, BFSI, or other digital-first organizations.

- Experience in handling and managing large sales teams in a BPO or contact center setup.

- Exposure to high-volume telesales operations and performance-driven sales environments.

📌 Sales Manager- Jumpp (Sahibzada Ajit Singh Nagar)
🏢 FINVASIA CAREER
📍 Sahibzada Ajit Singh Nagar