About Us

We are a DoT Category-A licensed Internet Service Provider headquartered in Navi Mumbai, with a established broadband customer base across Mumbai, Navi Mumbai, and Bangalore. Building on our strong network infrastructure, we have launched an innovative Managed Wi-Fi as a Service (MWaaS) offering tailored for the Micro, Small, and Medium Enterprise (MSME) segment.

Our solution delivers enterprise-grade wireless hardware, managed connectivity, robust security, and compliance-ready guest access under a single contract and SLA—regardless of the underlying ISP network. We target high-growth sectors such as coworking spaces, co-living operators, hostels, boutique hospitality, and multi-branch commercial office occupiers.

Role Summary

We are looking for a results-driven sales professional to run lead conversion for our Contact Center in Navi Mumbai. The role focuses on converting every high-priority lead that comes through the CEO's office, referrals, and senior-level networks, in addition to regular inbound and outbound leads. The ideal candidate has a strong record in a sales department and can handle senior, high-value prospects with professionalism and discretion.

Key Responsibilities

- Follow up on and convert leads routed from the CEO's office, referrals, and senior-level contacts, with a goal of closing every qualified lead.





- Handle inbound and outbound sales calls using a consultative approach:

- understand the prospect's needs, present the right solution, and address objections.

- Manage each lead through the full funnel: first contact, needs discovery, proposal, negotiation, and closure.

- Respond to new leads quickly and keep to defined follow-up timelines so no lead goes cold.

- Update the CRM daily with call notes, lead status, and next steps.

- Meet or exceed monthly and quarterly conversion and revenue targets.

- Report on conversion rates, pipeline health, and reasons for lost deals to management.

- Coordinate with the CEO's office, marketing, and operations teams on lead status, feedback, and handover after sale.

- Share market and customer feedback to help improve scripts, offers, and lead quality.

Required Qualifications and Skills

- 5 to 10 years of experience in a sales department, ideally in inside sales, a contact center, or lead conversion.

- Proven track record of meeting or exceeding conversion targets, with numbers to back it up.

- Experience handling warm, referred, or senior-level leads where discretion and follow-through matter.

- Excellent spoken and written communication in English and Hindi. Marathi is an advantage.

- Robust negotiation, objection-handling, and closing skills.

- Graduate in any discipline.

- Based in Navi Mumbai.

📌 Sales Executive - Contact Center (India)
🏢 Nexifyr Consulting
📍 India