Company Description Great Indian Sweets is dedicated to crafting authentic sweets that celebrate local heritage, traditions, and flavors. Our recipes combine premium raw materials, indigenous processes, and original methods developed by expert local chefs with decades of experience. Each box is designed to evoke nostalgia, spark conversations, and add elegance to family celebrations.

We focus on delivering unmatched taste and presentation, making our products a preferred gifting option for families and friends. Team members join a brand built on trust, quality, and a passion for creating memorable sweet experiences.

Role Description The Retail Sales Specialist is a full time role based in Chennai, with certain responsibilities that can be performed from home. On a typical day, this role involves greeting and assisting customers, explaining product features and ingredients, and recommending suitable sweets for various occasions. The specialist handles in-store sales transactions, manages displays, ensures product freshness and presentation, and supports inventory checks and restocking.

The role also includes answering customer queries via phone or online channels, maintaining a clean and welcoming store environment, and supporting promotional activities and festive campaigns.



Collaboration with the store team and timely reporting to management on sales performance and customer feedback are key aspects of this position.

Qualifications

- Candidates should possess strong Customer Service and Interpersonal Skills to engage warmly with diverse customers and build lasting relationships.
- Candidates should possess Retail Sales and Product Knowledge skills to effectively promote sweets, explain features, and support upselling and cross-selling.
- Candidates should possess clear Communication skills, including the ability to explain options, handle questions, and manage basic customer issues professionally.
- Basic numeracy skills and comfort with point-of-sale systems, billing, and cash handling.
- Ability to stand for extended periods and manage peak-hour customer traffic, especially during festivals and weekends.
- Prior experience in retail, food, or hospitality environments is an advantage but not mandatory.
- High school diploma or equivalent; additional training in sales or customer service is a plus.
- Willingness to work a flexible schedule, including evenings, weekends, and festive seasons, as required.

📌 Retail Sales & Billing Executive (Chennai)
🏢 Great Indian Sweets
📍 Chennai