Retail Customer Success Associate (Bengaluru)

Retail Customer Success Associate (Bengaluru)

12 Nov
|
SuperErgo
|
Bengaluru

12 Nov

SuperErgo

Bengaluru

Retail Brand Associate

Type: Part-Time/Freelance (Weekends Only)

Location:

- Bangalore - Pepperfry HSR, Indiranagar, JP Nagar
- Bangalore - Pepperfy Whitefield & Kalyan Nagar
- Chennai - Pepperfry KNK road

Compensation: ₹10,000/month or on a pro-rata basis for freelancers

About SuperErgo

SuperErgo is India’s most focused ergonomic workspace brand: Chairs, Desks, and Accessories: built for people who take their work seriously. We’re a lean, rapid-moving team and every customer interaction directly reflects the brand. Which means the person in this role matters a lot.

The Role

You’ll be responsible for managing the overall SuperErgo retail experience at the store - from customer interactions and sales to product presentation, and store staff training.

What You’ll Do

- Represent SuperErgo and assist customers with product selection and demonstrations.
- Ensure products and brand displays are well-presented and maintained.
- Monitor and manage SuperErgo stock at the store.
- Train Pepperfry staff on SuperErgo products and key features.
- Coordinate with the SuperErgo team on stock, sales,



and store requirements.
- Share customer feedback and identify opportunities to improve the retail experience.
- Ensure the SuperErgo brand experience remains premium and consistent.

What We’re Looking For

- Strong communication and interpersonal skills.
- Proactive, organised, and comfortable taking ownership.
- Customer-oriented with an interest in sales and retail.
- Comfortable working independently and interacting with store teams.
- Prior retail/sales experience is a plus, but not mandatory.

What You Get

- Direct experience working with a fast-growing consumer brand.
- Ownership of the SuperErgo retail experience at a leading retail partner.
- Exposure to sales, retail operations, customer experience, inventory, and brand management.
- Opportunity to work closely with the core SuperErgo team.
- A high-ownership role where your work directly impacts how customers experience the brand.

SuperErgo · superergo.in · #workbetter

📌 Retail Customer Success Associate (Bengaluru)
🏢 SuperErgo
📍 Bengaluru

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