- Industry: #Industry#
- Role: #Role#
- Years of experience: #Years of experience#
Job Brief:- AU Small Finance Bank Limited is seeking a energetic and results-driven professional to join our Sales department as a Relationship Manager specializing in inhouse sales. This role is pivotal in driving the bank's growth by managing and expanding relationships with existing clients, understanding their financial needs, and offering tailored banking solutions. The ideal candidate will possess a deep understanding of financial products, excellent interpersonal skills, and a proven track record in sales within the financial services sector. This position demands strategic thinking, strong negotiation capabilities, and the ability to collaborate effectively across departments to achieve business objectives and enhance customer satisfaction.Responsibilities:-
- Develop and maintain strong relationships with existing clients to understand their financial needs and provide appropriate banking solutions.
- Achieve and exceed sales targets by promoting the bank’s products and services to inhouse clients.
- Collaborate with cross-functional teams including credit, operations, and product to ensure seamless service delivery and client satisfaction.
- Conduct regular client reviews to identify opportunities for upselling and cross-selling financial products.
- Manage the end-to-end sales process from lead generation to closure, ensuring compliance with regulatory and internal policies.
- Analyze client portfolios and market trends to provide strategic advice and customized financial solutions.
- Resolve client queries and issues promptly to maintain high levels of customer satisfaction and retention.
- Prepare detailed sales reports and forecasts for senior management to track performance and identify growth opportunities.
- Stay updated with industry developments, competitor activities, and regulatory changes to adapt sales strategies accordingly.
- Train and mentor junior sales staff to enhance team capabilities and performance.
Skill:-
- Client Relationship Management
- Financial Product Knowledge
- Sales Strategy Development
- Negotiation and Persuasion
- Cross-selling and Upselling Techniques
- Regulatory Compliance
- Portfolio Analysis
- CRM Software Proficiency
- Market Research and Analysis
- Communication and Interpersonal Skills
Preferred Qualifications:-
- Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification is preferred.
- Minimum of 5 years of experience in sales within the financial services industry, with a focus on relationship management and client servicing.