Affluent Banking caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touchpoints
About the Role The role of n Insurance Specialist revolves around the management of Insurance Sales at Branches & Markets
- Work as product specialist for Life, Non Life and Health Insurance business and help clients meet their financial goals through managing life risks and uncertainty
- Uncover wide range of needs of the clients and present solutions that meets those gaps. Explain product features and advantages clearly to clients.
- Manage a team of Burgundy Private Partners and help them with product, process and sales pitches
- Ensure that the right sales practices are followed as per approved process and in line with the IRDAI guidelines.
- Address queries of Burgundy Private Partners and clients – manage client calls and issues or escalations.
- Represent our partner insurance companies as a compelling proposition for our clients.
- Able to contribute in a meaningful way in team meetings by sharing latest market updates, success stories and competitor’s information.
- A thorough professional, confident, knowledgeable presentation when in front of clients
- Ensure your team of Burgundy Private Partner are certified on Insurance in a timely manner.
- Demonstrate good teamwork with Burgundy Private Partners towards Insurance sales activities to help meet the monthly budgets.
- Proactive in follow ups on pending requirements, resulting in short TAT from submission to issuance.
- Takes initiative to ensure knowledge and skill sets are up-to date for self and the assigned Burgundy Private Partner.
Key Responsibilities
- Take ownership of Life, General and Health business targets assigned to mapped Team of Burgundy Private Partners.
- Support the team to sell products to existing base through holistic portfolio analysis of existing Insurance, Investment, and coverages, need analysis and client risk profile.
- Disseminate information on Industry, financial markets and competition products and analyse the same for meaningful sales engagement.
- Responsible for training roadmap for Partners,
product pitches, MIS and trackers on business for updating stakeholders.
- Joint sales drills with Partners to facilitate customers buy the right Insurance product and increase confidence of the Partner for Insurance Product.
- Be the compliance gatekeeper for the Team towards Axis sales processes and regulatory guidelines. Highlight any potential financial, regulatory and credit risk to the bank.
- Actively engage with Axis Insurance partners on Life, General and Health to streamline the business, seek required help and improve the % Issuance rate.
- Manage client escalations, queries, and hiccups on sales- and follow escalation matrix
- Manage and Improve policy persistency, renewal and business continuity for Burgundy Private Partners & and report on monthly basis.
- Meet Business goals set for a weekly, monthly and quarterly targets for all 4 quarters for the financial year.
Qualifications
- Graduate + MBA preferred ( min Tier 2 colleges) with a min 10-13 years of experience in Tier 1 Banca Setups or Top 3 Insurance companies
Role Proficiencies
- Effective communication and language Skills
- Knowledge of business Intelligence tools like Excel, Power point or Tableau
- Market and Industry knowledge gained through relevant experience and exposure
- Ability to work with all levels and proficiency to hand hold and upskill self and team
- High energy, curious and initiative-taking on product line – buying enough mindshare for the business