Quality Operations Coordinator – Design & Production

Location: Aundh, Pune, Maharashtra

Employment Type: Full-time, Permanent

Work Mode: 100% Work from Office

Shift: Rotational Shifts

Experience: Experienced Candidates Only

CTC: 2.15 LPA – 4 LPA (Based on relevant experience and skills)

About Binated Inc.

Binated Inc., headquartered in Houston, Texas, is a global business solutions company serving clients across industries such as Promotional Products, Apparel and Sportswear, Media, Education, Finance and Logistics.

Founded in 2016, the company provides business process consulting, AI-powered workflow automation, data-driven solutions and creative design services to businesses worldwide.

With a workforce of over 1,800 professionals across the United States and India, Binated operates from Houston and Iowa in the US, and Pune, Shillong and Pondicherry in India.

Binated also owns two specialized brands, Doodle Designs Inc. and Fast Embroidery Tapes, serving specific requirements in the design and embroidery industries.

To learn more, visit www.binated.com or www.binated.ai.

About the Role

We are looking for a well-organised and detail-oriented Quality Operations Coordinator to support the day-to-day operations of our Design Quality team.

The role primarily involves managing quality reports, maintaining Excel trackers and dashboards, coordinating with team members, monitoring work progress and ensuring timely communication between the Quality team, designers and management.

The candidate will also participate in team meetings, follow up on pending quality issues, track performance and help ensure that quality-related activities are completed within the expected timelines.

The ideal candidate should have strong Excel skills, good English communication, analytical abilities and some experience in team coordination or handling.

Note: Graphic design or embroidery knowledge is an added advantage but is not mandatory. Candidates from Client Service, Operations, MIS, Reporting, Team Coordination and Quality Coordination backgrounds are encouraged to apply.

Key Responsibilities

- Maintain and manage Excel trackers, quality reports,



dashboards and performance records.
- Prepare regular reports on team performance, quality results, pending tasks and operational activities.
- Coordinate with Quality Associates, Designers, Team Leads and Managers to ensure smooth workflow.
- Participate in internal meetings, communicate updates and document important discussions.
- Follow up with the respective team members on pending tasks, quality issues and corrective actions.
- Monitor team activities, task completion and reporting timelines.
- Track quality-related errors, feedback and recurring issues reported by the Design QA team.
- Coordinate with the concerned QA members to ensure that identified issues are communicated and addressed.
- Assist in maintaining team records, productivity reports and quality performance metrics.
- Support team leads and managers with day-to-day operational and administrative requirements.
- Identify coordination gaps and suggest improvements in reporting and workflow management.

Required Skills & Qualifications
- Graduate in any discipline.
- Previous experience in Quality Operations, Client Service, Operations Coordination, MIS, Reporting or Team Coordination.
- Robust working knowledge of Microsoft Excel, including formulas, Pivot Tables, charts and dashboards.
- Good verbal and written English communication skills.
- Ability to coordinate with multiple team members and manage follow-ups.
- Some experience in team handling, task allocation or team coordination.
- Good analytical, organisational and problem-solving skills.
- Ability to prepare reports, maintain records and manage multiple responsibilities.
- Comfortable participating in meetings and communicating with different teams.
- Willingness to work in rotational shifts.





Preferred Skills
- Experience in handling or coordinating with a team.
- Familiarity with quality reporting, performance tracking and operational dashboards.
- Basic understanding of Root Cause Analysis (RCA), CAPA and quality management processes.
- Knowledge of graphic design, artwork, vector files or embroidery digitizing.
- Familiarity with Adobe Illustrator, Photoshop, Wilcom or Pulse is an added advantage.

Note: Graphic design and embroidery software knowledge is not mandatory. Candidates with strong Excel skills, communication abilities and relevant coordination experience are encouraged to apply. Interview Process The selection process may include an interview and a practical assessment to evaluate Excel knowledge, communication skills, reporting abilities and coordination skills.

Compensation

CTC ranges from 2.15 LPA to 4 LPA, depending on relevant experience, skills and assessment performance.

Pay: Up to ₹400,000.00 per year

Benefits

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Application Question(s):
- Do you have professional experience in Excel reporting, operations, MIS or team coordination?
- How many years of work experience do you have?
- Are you comfortable working with Excel formulas, Pivot Tables and dashboards?
- Have you previously prepared reports or maintained performance trackers?
- Do you have experience coordinating with or handling team members?
- Are you comfortable communicating in English during meetings and internal discussions?
- Have you handled follow-ups, task tracking and coordination across different teams?
- Are you comfortable working in rotational shifts?
- Are you currently residing in Pune? Are you comfortable working 100% from our Aundh, Pune office?
- What is your current CTC and expected CTC?
- Is your expected CTC within our budget of 2.15–4 LPA?

Language:
- English (Required)

Location:
- Aundh, Pune, Maharashtra (Required)

Shift availability:
- Day Shift (Required)
- Overnight Shift (Required)
- Night Shift (Required)

Work Location: In person

📌 Quality Operations Coordinator – Design & Production (Aundh)
🏢 Binated
📍 Aundh