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We are seeking a dynamic Parent Relationship Executive to foster solid relationships between the institution and parents, ensuring customer satisfaction and retention by addressing concerns, facilitating communication, and promoting positive interactions. The ideal candidate will guide parents in choosing the best educational experience for their children, conduct school tours, manage admissions, and handle parent inquiries with a friendly, professional demeanor.

Key Responsibilities:

- Act as the primary point of contact for parents, providing detailed information regarding school programs, facilities, and policies via phone, email, and in person.

- Conduct school tours, counsel parents on admission policies/procedures, and work toward converting leads into enrollments.

- Manage the complete admission process, including application collection, documentation, and enrollment records.

- Track admission targets in coordination with the school administration team and assist parents with fee queries and payment processes.

- Organize and participate in promotional events, open houses, workshops, field trips, and parent seminars to attract potential families.

- Monitor and manage the school’s ticketing system to ensure parent concerns are acknowledged, routed,



and resolved promptly.

- Carry out administrative tasks such as coordinating school events, field trips, and working with graphics teams for creatives and social media postings.

- Maintain effective communication channels between faculty, staff, and parents while actively gathering feedback to drive customer satisfaction.

Requirements

Requirements

- Education: Bachelor's degree in any discipline (preferred).

- Experience: Proven experience in admission counselling or customer service (experience in early education is a plus).

- Skills & Competencies:
- Strong interpersonal, presentation, and communication skills.

- Proficiency in MS Office and basic CRM tools.

- Friendly, approachable, and empathetic personality with strong lead-conversion skills.

- Ability to multitask and perform effectively in a fast-paced environment.

- Work Schedule: Mon to Sat | 8:30 AM to 5:30 PM IST.

Benefits

Benefits

- Competitive monthly salary package (₹25,000 to ₹35,000 per month).

- Food provided on-site.

- Supportive, collaborative, and spiritually conducive workplace environment.

- Opportunities for professional growth and skill development.

- The chance to make a meaningful impact on young lives within an esteemed educational institution.

📌 Parent Relationship Executive (Hyderabad)
🏢 CloudRay India
📍 Hyderabad