Company Description Bombay Boba & Co. is a modern bubble tea brand that blends authentic Taiwanese tea culture with the vibrant energy and taste preferences of India. The company focuses on innovation, consistency, and bold flavors, offering perfectly brewed teas, curated add-ons, Bombay-style sandwiches, and Korean-inspired bites. With an emphasis on strong systems, disciplined operations, and passionate teams, Bombay Boba & Co. is building a sustainable and scalable presence across India.

The brand is committed to customer delight, profitable partnerships, and creating a community around bubble tea. As it expands, Bombay Boba & Co. aims to set a new standard for bubble tea in India, one cup at a time.

Role Description The Outlet Manager is a full time, on-site role based in Mumbai, responsible for the day-to-day operations of a Bombay Boba & Co. outlet. This role includes overseeing store opening and closing procedures, managing staff schedules, and ensuring service standards are consistently met.

The Outlet

Manager will monitor product quality, maintain hygiene and safety standards, manage inventory and stock levels, and coordinate with suppliers as needed. In addition, this role involves handling customer queries and feedback, driving sales and promotional activities,



and reporting key performance metrics to the leadership team.

The Outlet

Manager will also support training and development of team members to maintain high levels of customer experience and operational efficiency.

Qualifications

- Strong focus on Customer Satisfaction and Customer Service, with the ability to respond to feedback and resolve issues promptly.
- Demonstrated People Management skills, including team supervision, scheduling, and performance support.
- Effective Communication skills for interacting with customers, team members, and management.
- Practical experience in Inventory Management, including stock control, ordering, and minimizing wastage.
- Experience in food and beverage or retail outlet operations, preferably in quick-service or café environments.
- Ability to work in a fast-paced setting, maintain high standards of cleanliness, and adhere to safety and compliance requirements.
- Basic understanding of sales reporting, cash handling, and POS systems.
- Relevant diploma or degree in hospitality, business, or a related field is preferred, along with prior outlet or store management experience.

📌 Outlet Manager (Mumbai)
🏢 Bombay Boba u0026
📍 Mumbai