- Supervise the assigned Dietetics team and ensure smooth day-to-day functioning.
- Monitor team performance, workload and client allocation.
- Guide and mentor Dietitians on counselling and diet-related matters.
- Provide regular feedback and support to team members.
- Escalate performance or operational concerns to the HOD.
2. Client & Dietetics Management
- Ensure quality and personalised nutrition counselling for clients.
- Review diet plans for quality, accuracy and effectiveness.
- Support Dietitians in handling complex cases and client escalations.
- Ensure timely follow-ups and a positive client experience.
3. Quality & Process Management
- Monitor adherence to dietetics SOPs and quality standards.
- Review counselling quality, diet plans and client handling.
- Identify process gaps and suggest improvements.
- Stay updated with current nutrition trends and evidence-based practices.
4. Coordination & Reporting
- Coordinate with CRM, Sales and other teams for smooth client service.
- Share team performance and operational updates with the HOD.
- Support the HOD in implementing processes,
training and team initiatives.
Required Qualifications · M.Sc. /PG Diploma in Nutrition & Dietetics or a relevant field.
· Strong knowledge of nutrition, therapeutic diets and lifestyle management.
· Robust communication and interpersonal skills.
· Excellent leadership and people-management abilities.
· Good analytical, problem-solving and decision-making skills.
· Proficiency in MS Office and relevant digital tools.
Required Experience
· Minimum 5 years of experience as a Team Lead in Dietetics/Nutrition.
· Proven experience in handling and managing a team of Dietitians.
· Experience in performance monitoring, team mentoring and client escalations.