12 Nov
|
Social bunkr
|
Coimbatore
12 Nov
Social bunkr
Coimbatore
Company Description Social bunkr is an innovative hospitality solution transforming India’s budget travel segment by combining technology with curated partnerships from verified hosts. The platform focuses on providing affordable, high-quality stays for travelers who value both comfort and reliability.
Operating across Tier 1, 2, and 3 cities, Social bunkr addresses the growing demand for cost-effective accommodation without compromising on the guest experience. By bridging the gap between budget and quality, Social bunkr positions itself as a trusted, scalable platform where reliable stays meet smart pricing.
Role Description The Onboarding Specialist – Sales is a full-time remote role responsible for guiding new clients and partners through the onboarding process and ensuring a smooth transition onto the Social bunkr platform. Day-to-day tasks include engaging with prospective and newly signed hosts, collecting and validating required information, and configuring accounts according to business standards.
The role involves conducting onboarding calls or virtual demos, clarifying platform features, and setting clear expectations to drive successful adoption.
The Onboarding
Specialist will collaborate with sales, operations, and support teams to resolve issues, track onboarding milestones,
and contribute feedback for process improvements that enhance the overall client experience.
Qualifications
- Candidates should possess strong Communication and Interpersonal Skills to build trust, explain processes clearly, and maintain professional relationships with clients and internal teams.
- Candidates should possess Customer Onboarding and Client Onboarding skills to manage end-to-end onboarding workflows, from initial handoff from sales to successful activation on the platform.
- Candidates should possess solid Analytical Skills to interpret onboarding data, identify bottlenecks, and recommend improvements that increase efficiency and client satisfaction.
- Familiarity with CRM or onboarding tools, and comfort working with remote collaboration platforms (e.g., video conferencing, project management tools).
- Ability to work independently, manage multiple onboarding projects simultaneously, and prioritize tasks in a fast-paced setting.
- Previous experience in sales support, account management, or onboarding roles in hospitality, travel tech, or SaaS environments is preferred.
- Bachelor’s degree or equivalent experience in Business, Hospitality Management, Marketing, or a related field is beneficial.
📌 Onboarding Specialist - sales (Coimbatore)
🏢 Social bunkr
📍 Coimbatore