- Handle daily OEM / Tier-1 customer coordination, schedules and order follow-ups.
- Monitor customer schedules, production planning, dispatches and delivery commitments.
- Prepare daily, weekly and monthly Sales MIS, including target vs. achievement and schedule adherence.
- Coordinate with Production, SCM, Quality, Logistics and Finance teams.
- Monitor OTIF performance, pending orders and customer shortages to avoid line stoppages.
- Maintain customer POs, price amendments, invoices and commercial trackers.
- Follow up on tooling, new product development,
sample submissions and PPAP status.
- Coordinate customer complaints, urgent requirements and internal escalations.
- Maintain accurate ERP records, customer portals and sales documentation.
Required Skills
- 3–6 years' experience in Automotive OEM / Tier-1 manufacturing.
- Strong MS Excel, ERP/SAP and MIS reporting skills.
- Knowledge of OEM customer portals and dispatch coordination.
- Positive communication, follow-up and problem-solving skills.
- Ability to independently manage daily sales coordination activities.
- Preferred Candidate: Experience in automotive plastic components, rotomoulding or engineering manufacturing.