Microsoft Dynamics 365 F&O; User Access Management Analyst

HR Functional Consultant

Role Summary

Responsible for managing user access in Microsoft Dynamics 365 Finance & Operations (D365 F&O;). This role focuses on adding, changing, and removing user access based on approved requests and access.

Key Responsibilities

- Process user access requests after receiving the required approvals.
- Add, update, and remove user access in D365 F&O.;
- Support recent user setup, role changes, employee transfers, and user offboarding.
- Check that all required approvals are received before making access changes.
- Resolve user access-related issues and queries.
- Support user access reviews and audit activities.
- Work with business users and stakeholders to complete requests on time.
- Maintain process documents, SOPs, and knowledge articles.
- Monitor and complete assigned tickets within agreed timelines.
- Identify recurring issues and suggest process improvements.

Required Skills

- Experience working with Microsoft Dynamics 365 Finance & Operations (D365 F&O;).
- Knowledge of D365 F&O; security roles and user access assignments.
- Experience in user access provisioning, modification, and removal.




- Understanding of access request and approval processes.
- Good attention to detail and accuracy.
- Strong problem-solving and analytical skills.
- Good communication and stakeholder management skills.
- Experience using ticketing tools such as ServiceNow is preferred.
- Basic understanding of audit and compliance requirements.
- Hands-on experience with D365 security roles, duties, privileges, and user access management.

Preferred Qualifications

- Experience supporting D365 F&O; user access management in a large organization.
- Experience working in Manufacturing, Pharmaceutical, Life Sciences, or other regulated industries.
- Knowledge of GxP processes is an added advantage.
- Familiarity with user access reviews, Segregation of Duties (SoD), and audit support activities.
- Experience working with global teams and support models.

Key Deliverables

- User Access Provisioning and Removal
- Access Change Requests
- User Access Review Support
- Access Request Tracking and Resolution
- Process Documentation and SOP Maintenance

Continuous Improvement Recommendations

📌 Microsoft Dynamics 365 F&O User Access Management Analyst (Telangana)
🏢 Momento Cybertech Solutions
📍 Telangana