Company Description Bharat Car Services Pvt Ltd, founded in 2023, provides modern self-drive mobility solutions across India. The company offers a diverse fleet of vehicles, easy online booking, and accessible pricing to enable convenient, independent travel. By combining travel services with IT expertise, Bharat Car Services focuses on reliable, user-controlled rental experiences.

Team members join a growing organization that values technology, customer satisfaction, and innovation in urban mobility.

Role Description This is a full-time, on-site role based in Ahmedabad.

The Job

Title role is responsible for supporting day-to-day operations related to self-drive car rentals, including coordinating bookings, assisting customers at the branch, and ensuring smooth vehicle handover and returns. The role involves maintaining accurate records in the booking system, communicating with customers regarding reservations, extensions, and queries, and collaborating with internal teams to resolve operational issues quickly. The team member is expected to follow company processes, uphold safety and quality standards, and contribute to a positive customer experience. Participation in basic reporting, feedback collection,



and continuous improvement initiatives is also part of the daily responsibilities.

Qualifications

- Ability to manage customer interactions professionally, including handling inquiries, explaining services, and resolving issues.
- Basic computer literacy with comfort using online booking platforms, spreadsheets, and mobile applications.
- Strong organizational and time-management skills to handle multiple bookings and operational tasks efficiently.
- Attention to detail for checking documents, contracts, and vehicle condition before and after rentals.
- Valuable verbal and written communication skills in English and local languages (Hindi/Gujarati preferred).
- Willingness to work on-site in Ahmedabad with a flexible schedule, including weekends and holidays if required.
- Prior experience in car rentals, hospitality, travel, or customer service is an advantage but not mandatory.
- Minimum educational qualification: high school diploma or equivalent; higher education in commerce, management, or IT is a plus.
- Basic understanding of road safety and local traffic regulations; valid driving license is beneficial.

📌 Job Title (Ahmedabad)
🏢 BHARAT CAR SERVICES
📍 Ahmedabad