WALK-IN on -14-Oct-2026.

Dear Candidate,

We are hiring for the below position.

Please go through the Job summary and acknowledge the same for further process.

About Zenwork- https://www.zenwork.com/

Company OverviewZenwork is a technology-first company transforming the landscape of Tax Automation and GRC (Governance, Risk, and Compliance). By leveraging AI-driven SaaS solutions and scalable APIs, we simplify complex tax and compliance workflows for businesses across various industries. Our mission is to enable seamless digital compliance through innovative, user-centric platforms that adapt to the evolving needs of enterprises.Some Things Were Proud Of at Zenwork Transforming Tax Tech & GRC Automation: Empowering over 500,000 businesses worldwide with seamless, cloud-based tax and compliance solutions.

Trusted by Industry Leaders: Collaborating with renowned partners like Intuit, Bill.com, Xero, and Sage Intacct to drive innovation and compliance excellence. Award-Winning Growth: Recognized as one of the fastest-growing companies in the U.S. by Inc. Magazine and a multi-year recipient of the prestigious Accountex award.

Backed by Spectrum Equity: Supported by a top-tier investment partner to drive sustained growth and innovation. AI-SaaS Excellence: Delivering cutting-edge, AI-driven solutions to simplify and automate complex tax and compliance workflows.

Global Reach: Successfully operating across the U.S. and India, providing scalable and robust solutions to businesses of all sizes.

Profitable and Expanding: A rare combination of late-stage stability and high-growth momentum in the SaaS space.

Driving Innovation in Payments: Pioneering secure transaction management and AP/AR automation to redefine digital compliance and payments.

Role: IT and Security Administrator

Experience : 3-5 Years

Location: Hyderabad

Notice Period: Immediate / 30 Days

Work Mode: Work From Office

Education: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

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Role Overview

We are looking for an IT & Security Administrator with 3-5 years of hands-on experience across systems administration, network administration, and IT security. The role will manage and secure our IT infrastructure, maintain reliable connectivity, support employees, and strengthen security controls across endpoints, servers, cloud services,



and networks.The ideal candidate should be comfortable troubleshooting issues across multiple layers of the IT environment and taking ownership from diagnosis through resolution.

Key ResponsibilitiesSystems and IT Administration

- Administer Windows, MacOS and Linux systems, laptops, and associated IT infrastructure.
- Manage Microsoft 365, Active Directory, Microsoft Entra ID, and related identity and collaboration services.
- Handle employee onboarding and offboarding, device provisioning, software deployment, and access management.
- Maintain endpoint configuration, operating system updates, patching, and device compliance.
- Manage backups and recovery procedures, monitor backup failures, and conduct restoration tests.
- Maintain IT asset inventories, configuration records, licenses, and operational documentation.
- Troubleshoot hardware, software, authentication, and application issues, coordinating with vendors where required.

Network Administration

- Configure, maintain, and troubleshoot firewalls, switches, routers, wireless access points, and VPN services.
- Manage LAN/WAN connectivity, VLANs, routing, DNS, DHCP, and office Wi-Fi.
- Monitor network availability and performance, investigate connectivity issues, and coordinate with internet service providers.
- Maintain network segmentation, firewall rules, and secure access to internal and cloud-hosted resources.
- Perform basic administration of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), including user access, URL filtering, policy updates, Client Connector support, and connectivity troubleshooting.
- Document network topology and configuration changes, including validation and rollback procedures.

Security Administration

- Administer endpoint protection, EDR/XDR, email security, secure web access, and remote access solutions.
- Manage MFA, role-based access, privileged access, and periodic access reviews.
- Monitor security alerts, investigate suspicious activity, and coordinate incident containment and recovery.
- Identify vulnerabilities and configuration weaknesses,



prioritize remediation, and track closure.
- Implement system and network hardening, secure configurations, and patch management practices.
- Support security audits by maintaining evidence, reviewing controls, and addressing findings.
- Help employees adopt secure practices through guidance and security awareness activities.

Required Skills and Experience

- 3-5 years of relevant experience in IT infrastructure administration, covering both systems and networks.
- Strong hands-on knowledge of Windows administration and working knowledge of Linux.
- Experience administering Microsoft 365, Active Directory, and Microsoft Entra ID.
- Solid understanding of MSP,MSSP,TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs, and wireless networking.
- Hands-on experience with enterprise firewalls, endpoint security tools, and security monitoring.
- Experience managing identity, MFA, user permissions, and device security policies.
- Familiarity with virtualization, backup platforms, and cloud infrastructure such as AWS or Azure.
- Ability to troubleshoot issues systematically, assess operational impact, and verify resolution.
- Clear communication, documentation, and stakeholder coordination skills.
- Willingness to support planned maintenance and critical incidents outside standard working hours when required.

Preferred Qualifications

- Experience with platforms such as Fortinet, Zscaler, CrowdStrike, Microsoft Defender, Intune, or equivalent solutions.
- Experience with PowerShell, Bash, or other scripting tools for routine administration and automation.
- Familiarity with SIEM tools, vulnerability management, Zero Trust access, and incident response processes.
- Exposure to ISO 27001, SOC 2, or similar security control frameworks.
- Relevant certifications such as CCNA, CompTIA Security+, Microsoft, Fortinet, AWS, or Azure certifications.

What Success Looks Like

- Reliable systems and network connectivity with timely issue resolution.
- Consistent patching, secure device configurations, and verified backup recovery.
- Accurate asset records and timely onboarding, offboarding, and access reviews.
- Prompt investigation of security alerts and closure of identified vulnerabilities.
- Clear documentation and effective support for employees and business teams.

Thank You,

Syam Babu Maddirala

Sr.HR-Talent Acquisition| Zenwork [email protected]

📌 Job Opportunity- IT&Security Administrator | Zenwork Digital India | H (Hyderabad)
🏢 Zenwork Digital
📍 Hyderabad