IT Operations Transformation Lead (New Delhi)

IT Operations Transformation Lead (New Delhi)

12 Nov
|
Diksha Technologies
|
New Delhi

12 Nov

Diksha Technologies

New Delhi

Role- CSI Lead

Location- Noida

Working Model-WFO

Hiring: Head – AI Operations & IT Transformation

Experience: 15+ Years

Domain: IT Operations | AIOps | SRE | DevOps | Agentic AI

We are looking for an experienced technology leader to drive enterprise-wide IT operations transformation through AIOps, Agentic AI, and autonomous operations.

Key Skills:

- AIOps, Agentic AI & Autonomous IT Operations
- AI-driven Automation & Self-Healing Systems
- Infrastructure, SRE & DevOps Leadership
- AWS / Azure / OCI Cloud Operations
- Kubernetes & Container Orchestration
- Python / Shell Scripting & AI/ML
- ITSM & Automated Incident Management
- Observability & Reliability Engineering
- Terraform, Jenkins, Ansible & CI/CD

Key Responsibilities:





- Lead enterprise-wide AI-driven IT operations transformation.
- Eliminate L1 support dependencies and reduce L2 support workload through automation.
- Implement predictive monitoring, intelligent incident management, and self-healing workflows.
- Drive cloud, infrastructure, DevOps, and SRE modernization.
- Lead technology teams, vendors, and enterprise AI adoption initiatives.

Ideal Candidate: A strategic technology leader with solid hands-on AIOps, Agentic AI, infrastructure automation, and large-scale IT transformation experience.

📌 IT Operations Transformation Lead (New Delhi)
🏢 Diksha Technologies
📍 New Delhi

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