Lead all operations of Vianta, Jaigon, delivering excellent guest experience and robust financial results.
Key responsibilities
- Manage Front Office, Housekeeping, F&B;, Maintenance and Security.
- Ensure high guest satisfaction and handle escalations.
- Own the budget and P&L; drive occupancy.
- Support sales with corporate, travel-trade and event business.
- Hire, train and lead the hotel team.
- Maintain licence, safety standards and statutory compliance.