About RapidClaims

RapidClaims builds AI that does the work of revenue cycle management (RCM) for healthcare providers. Our products code charts autonomously, recover denied claims, verify eligibility, handle prior authorizations, scrub claims before they go out, and find underpayments in payer contracts. We run live with physician groups, specialty practices and community health centers (FQHCs), and our volume has grown more than 20x in the last year with a small field team.

We sell outcomes, not software seats. Before a client signs, we run our platform on their own data and show them the result. After they sign, a small pod integrates with their EHR, runs the AI in shadow beside their team, and then turns on automation.

We are a small team with offices in the US and India. People here own real problems end to end, talk to clients directly, and ship rapid.

The Role

You will build and lead the team that wins clients. Before a health system or practice signs with us, your team figures out where their revenue cycle is leaking, proves on their own data that our products fix it, and designs the solution they buy. You own that process from the first discovery call to a signed Solution Design Doc.

We care more about what you can do than where you come from. Two backgrounds fit well:

- Consulting: You have led healthcare or operations engagements at a strategy or operations firm. You can walk into a CFO’s office, structure a messy problem, and build a business case that holds up.
- RCM operations: You have run revenue cycle at a health system, a large physician group or an RCM company. You know where claims die, why denials repeat, and what a coding backlog costs.

Either way, you think like a product person and a technologist. You can map a client’s workflow, see which steps our AI should own,



and know what it takes to connect to their EHR.

What You Will Do

Lead the team

- Hire, manage and coach Solutions Engineers (technical: data intake, shadow runs, integration scoping) and Solutions Consultants (business: discovery, baselines, business cases).
- Pair them into pursuit pods and run several pursuits at the same time.
- Set the bar for quality, speed and cost per pursuit, and track it.

Own the pre-sale process

- Run discovery with VP-RCM, CFO, revenue integrity and IT leaders.
- Measure the client’s baseline: denial rates by reason, coding accuracy, days in A/R, staff cost per claim, lost revenue.
- Run our products on the client’s own data (claims, remits, charts) and turn the results into a clear business case.
- Shape the deal: scope, products, pricing model (per chart, contingency or per function) and success criteria.
- Sign off every Solution Design Doc before contract. Delivery inherits it as the go-live plan, so nothing is found again after the sale.

Think in workflows and products

- Map how work moves through a client’s revenue cycle, from scheduling to payment, and where our products plug in.
- Judge technical fit: EHR and practice management system, data feeds (837, 835, chart exports), payer portals, security review.
- Bring patterns from the field back to Product. Tell them which gaps lose deals and which client quirks should become product features.

Build the playbook





- Write repeatable plays per product and per segment (FQHC, specialty group, health system).
- Build demo, discovery and business-case templates the team reuses.
- Work with Sales on pipeline and forecast, and with Delivery on a clean handoff.

What You Bring

- 10+ years in consulting, operations or B2B tech, with at least 4 years leading teams. Healthcare experience is a plus, not a must.
- A record of winning or shaping complex B2B deals with large enterprises, ideally in healthcare.
- You learn a new domain fast. You will get to know how claims, coding and denials work in your first few months, and we will help you get there.
- Strong structured thinking. You can turn a messy data set into a number a CFO trusts.
- Comfort with technical topics: data formats, integrations, APIs, how AI models are evaluated. You do not need to code, but your engineers must respect your questions.
- Explicit, direct writing and presenting, to both executives and frontline staff.

Nice to Have

- Knowledge of the US revenue cycle: coding, billing, denials, A/R, eligibility, prior auth, payer contracts.
- Experience at an RCM outsourcer, a health-tech company, or a consulting firm’s healthcare practice.
- Hands-on time with Epic, athenahealth, eCW, NextGen or similar systems.
- Coding or billing certification (CPC, CCS, CRCR).
- Experience selling AI or automation, where the proof is a pilot and not a demo.

How We Will Measure Success

- Win rate and time from first call to signed contract.
- Cost per pursuit and number of pursuits each pod runs at once.
- Quality of Solution Design Docs: go-lives that hit the success criteria written in them.
- A team of Solutions Engineers and Consultants that you hired and grew.

📌 Head of Solutions (Bengaluru)
🏢 RapidClaims
📍 Bengaluru