– Functional Consultant (Healthcare EMR)Location: Udaipur, Rajasthan (Work from Office)
Experience: 1–5 Years | Strong Freshers Considered
Employment Type: Full-time
Roles & Responsibilities
- Understand healthcare and clinic workflows, including patient registration, consultations, laboratory processes and billing.
- Map clinic workflows and requirements to the EMR software platform.
- Configure the software, manage implementations and support client go-live activities.
- Train doctors, nurses, laboratory staff and front-desk teams on platform usage.
- Gather client requirements and prepare functional documentation, notes and user stories.
- Test new features, system updates and releases from an end-user perspective.
- Handle client queries, provide functional support and coordinate with internal technical teams for issue resolution.
- Act as a communication bridge between healthcare clients and the product development team.
- Travel to domestic and international client locations whenever required.
Required Skills & Qualifications
- Bachelor's degree in Biology, Biotechnology, Microbiology, Life Sciences or a related science field.
- 1–5 years of relevant experience; strong freshers with good aptitude are welcome.
- Solid logical thinking, analytical skills and willingness to learn healthcare technology.
- Excellent written and verbal communication skills in English.
- Comfortable working with software applications and learning new platforms.
- Good client-handling, problem-solving and interpersonal skills.
- Patient, adaptable and comfortable with international travel.
Good to Have
- Exposure to IVF centres, hospitals, clinics or diagnostic laboratories.
- Familiarity with HIS, EMR or LIS software platforms.
- Experience in healthcare software implementation, functional consulting or customer support.
- Knowledge of international languages will be an added advantage.