Description

Act as L3/SME and final escalation point for critical Mac & Mobility incidents.

Manage Mac and Mobility architecture across enterprise environments.

Lead advanced troubleshooting and perform RCA.

Integrate Mac & Mobility logs with Splunk for monitoring and compliance.

Drive automation initiatives and operational improvements.

Mentor L1 and L2 support teams.

Collaborate with cross-functional teams for end-to-end solutions.

Participate in change management, risk assessment, and stakeholder communication.

Manage future enhancements and provide technical recommendations.

Enable Skills-Based Hiring No ECMS REQ IDAdditional Details

- ECMS REQ ID : 582768
- Project Location 1 : TELANGANA | HYDERABAD
- Project Location 2 : (No Value)
- Project Location 3 : (No Value)
- Project Location 4 : (No Value)
- Delivery SPOC : [email protected]
- Relevant Experience : 7-9 Years
- Mandatory skills :



Mac & Mobility ManagementMicrosoft IntuneServiceNowmacOS & iOS AdministrationEnterprise Mobility Management (EMM/MDM)
- Desired skills : Tanium Endpoint Security & ManagementSplunk Integration & AnalyticsDashboarding, Reporting & AutomationITSM ProcessesRoot Cause Analysis (RCA)Change & Risk ManagementAccess Control & Endpoint ComplianceEnterprise Mac Architecture DesignTechnical Documentation & Runbook CreationStakeholder ManagementLarge Enterprise Workplace SupportTeam Mentoring and Knowledge Transfer
- Domain (Industry) : Fashion
- BGC (Before onboarding / After onboarding) : PreOB
- Total Experience (Ex. 5-7 Years) : 7-9 Years
- BGC Details : NA
- BGC Vendor : NA
- Mode of Interview : Face to Face
- WFO / WFH / Hybrid : Hybrid
- Please enter shift timings : Rotational
- Shift Timings : Others

📌 ECMSRQ# 582768_MSWTPU_Senior Consultant_ India
🏢 Trigent Software
📍 India