Lead Job Title: Duck Creek Policy Administration Specialist Key Responsibilities:
- Demonstrate a thorough understanding of Duck Creek Policy Administration, including all components: Author, Product Studio,Express,Server,User Admin,TransACT • Develop custom Duck Creek solutions through ManuScript configuration.
- have worked on SLA-driven incident projects, ensuring timely resolution and adherence to service level agreements.
Required Skills &
Experience
- Robust expertise in Duck Creek Policy Administration and its ecosystem.
- Hands-on experience with ManuScript configuration and custom solution development.
- Ability to translate business requirements into technical solutions.
- Proven experience in managing SLA-driven projects and incident handling.
- Excellent communication and client interaction skills.
- Develop assigned work items (including development, unit testing, and updating TFS artifacts)
• Review code developed by assigned team members.
- Guide developers, provide technical support, and help resolve blockers.
- Act as the primary point of contact for assigned team members and report progress to the Tech Lead.
- Only escalated cases to be brought to Tech Lead those Module lead cannot solve.
- Track for assigned tasks to the respective team members and responsible for completing.
- Conduct knowledge-sharing sessions within the team.
- Leave management of the team members along with project manager.
- Perform initial impact analysis for changes identified. Review and follow all processes as a Tech Lead and lead development team for every technical aspects • Ensure adherence to the billability goal of 100% attendance, except in cases of genuine urgency.